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How Celonis Uses Machine Learning to Improve Business Processes in the Cloud



Hyperautomation represents the combination of tools for capturing process data using process intelligence and then automating them using RPA, low-code and the automation capabilities built into enterprise software tools like SAP, Salesforce and Microsoft productivity tools.




Celonis brings intelligent process automation software to cloud




IBM Global Business Services (GBS) is bolstering its consulting approach by implementing Celonis software as part of its methodology, alongside the application of IBM data and AI solutions. GBS is also helping clients build new solutions using Celonis EMS. Clients across all industries and domains can benefit by accelerating their transformation and re-envisioning work with intelligent workflows. Additionally, Celonis is embracing an open hybrid cloud strategy by re-platforming on Red Hat OpenShift to deliver more flexibility and choice in how customers deploy their technologies.


GBS is bringing deep consulting experience to complement Celonis' execution management and process mining capabilities to help create intelligent workflows that are more responsive, accurate and predictive. GBS is embedding Celonis software into its services methodologies and is broadly deploying Celonis' capabilities via 10,000 practitioners throughout its industry and domain practice areas, from consulting and business process outsourcing, to enterprise applications like customer care, to finance and supply chain.


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According to Gartner the market for hyper-automation software will reach nearly $860 billion by 20251. But many businesses do not maximize the value of their digital investments because they lack insight into outdated processes holding back business operations. According to a Forrester report commissioned by Celonis, process mining has hit an inflection point in 2022 as decision makers demand better execution by finding and fixing process inefficiencies.


Data science, RPA and process excellence CoEs can complement each other and share important skills that can fill gaps to achieve thorough process transformation. Data science can feed the knowledge to build ML algorithms for the RPA teams, and process excellence teams can help target areas for automation in a business process with a holistic and data-backed view. Setting clear objectives, responsibilities, and expectations and defining a culture of transparency will bring more intelligent automation.


"Clearing a $100M in sales bookings hurdle is a major milestone for any market leader offering emerging software. The combination of triple-digital growth and hitting this milestone is an indication of how many enterprises are investing in automation and the overall efficiency of their operations. And it also illustrates the importance of process mining to these efforts," according to Maureen Fleming, vice president of IDC's Intelligent Process Automation research program.


Celonis (www.celonis.com) is the New York- and Munich-based leader in enterprise performance acceleration software, turning process insights into action with the process mining technology it pioneered. Its Intelligent Business Cloud allows organizations to rapidly understand and improve the operational backbone of their business. Companies around the world including Siemens, GM, 3M, Airbus and Vodafone rely on Celonis technology to guide action and drive change to business processes, resulting in millions of dollars saved and an improved experience for their customers.


This tool is really smart at mapping processes and was effective in improving our performance management, it has moderated mechanisms for data security, readiness and quality improvement. It's really good to get an idea of what's really going on and how the mining process works. We have been using different ibm products since long before and again this ibm tool is a great help for data mining. It also offers a very flexible and clean interface and allows me to easily navigate through the data and be able to automate it using its process automation. Its artificial intelligence software quickly detects errors that arise in the creation of new applications. It provides a better analysis of the processes, it is very useful and it is capable of transforming our companies.


Celonis is one of the one of the fastest-growing vendors in the intelligent process automation market, which includes companies that develop technologies used to automate business operations, Fleming said.


The Celonis Execution Management System (EMS) is built to maximize execution capacity - the level of performance that a company can achieve with its available time and resources. By bringing together process analytics, AI, and intelligent automation, we help companies achieve execution capacity breakthroughs.


The rapid adoption of the Celonis EMS comes on the heels of a generational shift to use process insights and intelligence to change how businesses are run. According to Gartner the market for hyper-automation software will reach nearly $860 billion by 2025.


David is responsible for the overall research direction of data, information and analytics technologies at Ventana Research covering major areas including Analytics, Big Data, Business Intelligence and Information Management along with the additional specific research categories including Information Applications, IT Performance Management, Location Intelligence, Operational Intelligence and IoT, and Data Science. David is also responsible for examining the role of cloud computing, collaboration and mobile technologies as they affect these areas. David brings to Ventana Research over twenty-five years of experience, through which he has marketed and brought to market some of the leading edge technologies for helping organizations analyze data to support a range of action-taking and decision-making processes. Prior to joining Ventana Research, David was the Head of Business Development & Strategy at Pivotal a division of EMC, VP of Marketing and Product Management at Vertica Systems, VP of Marketing and Product Management at Oracle, Applix, InforSense and IRI Software. David earned his MS in Business from Bentley University and a BS in Economics from University of Pennsylvania.


What began with process mining has long since been complemented by other software and services. The Celonis universe continues to grow, so it's no wonder that the tech giant decided to buy the Czech company Make last year. Make offers a platform that can be used to automate digital processes. It allows Celonis to link the knowledge from its process analysis with the subsequent successful automation. After all, process automation makes little sense if the processes have not been optimized beforehand.


As an independent automation agency, we implement cloud integration according to your requirements. We use a variety of SaaS tools and iPaas (strictly speaking BPA) software. Together we find individual solutions that are flexible and scalable.


Process mining takes a more data-driven approach to BPM, which has historically been managed more manually. BPM generally collects data more informally through workshops and interviews, and then uses software to document that workflow as a process map. Since the data that informs these process maps is more qualitative, process mining brings a more quantitative approach to a process problem, detailing the actual process through event data. 2ff7e9595c


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